Do you have a Netline, with or without Speedpack, or a Cityline connection? We have some great news for you. During the next days we will update the firmware of our Netline/Cityline v2 boxes.
The user interface will get a makeover and the parental control function will have more options. Together with those changes the modem will receive various technical and safety improvements.
What should you do?
During the update the info led will blink and for a brief moment you will have no internet access.
Do not shutdown the modem when this happens. After a few minutes the modem will reboot automatically. Once the update is finished the power/dsl, wlan and info leds will light up and internet access will be restored.
If after the update the info light is red, please contact us.